November 22, 2024
Safety and Operational Risk -
Quality Specialist – Ground Handling Services
Cathay Subsidiary Services consists of several independent departments that provides professional services to Cathay Pacific Airways Limited and its subsidiaries (the ‘Company’), including but not limited to Cathay Cargo Terminal, Cathay Dining, Hong Kong Airport Services Limited and Vogue Laundry Service Limited.
Responsibilities
To conduct performance check on ramp and passenger services related areas and compile relevant statistics and reports to the management;
To assist in monitoring ramp and passenger operations service delivery standards of the company;
To assist in writing up all ramp and passenger services related manuals for the company;
To assist in organizing and participating in emergency and accident exercise for customer airlines or external organization e.g. Airport Authority;
To assist in planning and conducting E&A briefing;
To assist and participate in airlines/authorities audits as required;
To assist in managing the SOP and/or manual library;
To assist in coordinating quality and performance improvement reports/plans in Warehouse Handling, Passenger Services and Ramp handling sections, through coordinating with the operations team, as well as with the use of supportive analysis index;
To attend training sessions, as and when required, either as instructor or trainee;
To be responsible for miscellaneous administrative duties of the whole section, e.g. roster administration, stationery ordering etc. when required;
To perform any ad hoc duties as assigned by your superior.
Requirements
Tertiary education;
Substantial operational knowledge and experience in the airport/ramp operations including 3 years’ experience at supervisory level;
Holding of valid Hong Kong Driving License Class 1 & 2 is an advantage but not a must;
Proficiency in computer literacy with knowledge in MS Office;
Good written and verbal communications skills (both English and Chinese);
Well-developed interpersonal skills;
Ability to relate to all levels, both inside and outside the organization;
Able to work independently;
Good analytical skill.
Application Method
We offer a competitive remuneration package and a full range of benefits. Interested parties please send your resume with your current and expected salary to Head of Talent Acquisition & Development, Cathay Subsidiary Services, 11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong or email to recruitment@cpcs.com.hk on or before 31 May 2024.
If you have any inquiries, please feel free to contact 2450 2988 to Talent Acquisition Team, People Department, Cathay Subsidiary Services.
The personal data collected in this application form will be used by Cathay Subsidiary Services to support recruitment and employment related operations in the subsidiaries of Cathay Pacific Airways Limited, including but not limited to Cathay Pacific Catering Services Limited, Cathay Pacific Services Limited, Hong Kong Airport Services Limited and Vogue Laundry Service Limited (“Company”, “we” or “us”). Applicants not being invited for an interview within eight weeks may be considered their applications unsuccessful. We may retain the personal data of unsuccessful applicants for future recruitment purposes for two years.
We offer a competitive remuneration package and full range of benefit. Interested parties please send your resume and with the application form attached via post, email to our Talent Acquisition Team.
Post: 11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong
Email: recruitment@cpcs.com.hk
Personal data collected will be treated in the strictest confidence and only be used for recruitment related purpose. Applicants who do not receive notification for interview within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.